There Was A Problem Resetting Your PC

There Was A Problem Resetting Your PC


Martha Davis
August 17, 2021

Resetting your PC is one of the most useful ways to regain its best possible speed.

You can use the method to remove different types of caches, temporary files, and other kinds of junk. In most cases, PC resets on Win10 devices work as they are expected to. However, there are a few exceptions, and one of them happens when you encounter this error: there was a problem resetting your PC.

It means you may not be able to complete the PC resetting process. There could be many reasons, but it is problematic regardless. Therefore, you will not want to come across the error while resetting your computer.

But what if it appears? How do you solve the error?

Well, there are a couple of ways you can opt for. There are even ways to make sure that the error does not come back to bother you again.

In the following guide to the ‘there was a problem resetting your PC’ error, we have focused on the potential reasons for the error so that you can take precautions before you start the PC reset process. That is, if you have not encountered the error so far, you can make sure that you would not. Shall we begin?

Cause of the ‘There was a problem resetting your PC’ Error

Cause of the ‘There was a problem resetting your PC’ Error

Before listing the causes for the error, we have to talk about the error page. Because the PC Reset option is built into Windows 10, you can see the message on a dialogue box with a green background.

It would also mention that no changes were made to your computer. It means getting the error may not be equal to losing all data. On the other hand, you can see the error as a preventive method that Windows 10 took to prevent potential damage.

However, the most common reasons for the error are as follows:

  • A Corrupt File System is one of the most common reasons you see the ‘there was a problem resetting your PC’ error. You have to understand that a PC reset on Windows 10 is not merely deleting all the files on the drive. On the other hand, the system must carefully remove personal files while retaining the core OS and system files. Therefore, if you have a corrupted file system on your computer, it can cause an error in no time.
  • Lack of Important Files is also cited as a reason for the error. Now, a lot of factors may lead to the deletion of important files. For example, if your PC was shut down while making system changes, it might end up deleting some files. Similarly, running problematic software on your Windows 10 PC is also known to delete sensitive files from the system. So, if it has happened, there is no wonder that you are getting the PC reset error.
  • Restrictions from manufacturers are also responsible for the ‘there was a problem resetting your PC’ error. For instance, some manufacturers may enable compression, preventing the system from retaining the core OS files. Similarly, if you have bought a laptop where Windows 10 was pre-installed, you may run into the same issue. Some manufacturers even go to the extent of turning off the module, which puts you in a difficult position.

You can strike many of these reasons based on the system you have. For instance, if you have a DIY Windows 10 PC, you do not have to worry about restrictions from manufacturers.

At the same time, those PCs might encounter compatibility-related issues. A wrong combination of CPUs and memory kits can be responsible for the ‘there was a problem resetting your PC’ error.

Regardless of the specific reason, you want to fix the ‘there was a problem resetting your PC’ error as soon as you can, correct? You can try a few methods one by one until you have success. Before that, we can take a look at some workarounds.

Workarounds for the Error

Here are some of the simple workarounds you can follow when you encounte rthe ‘there was a problem resetting your PC’ error. Of course, these are not fully-fledged solutions. Nevertheless, if your PC displays an error due to a temporary issue, these steps will help you eliminate them.

  • The first workaround is to restart your computer and retry. If a temporary issue was why your PC could not reset, you should be fine by now. However, if the problem persists after a thorough rebooting, you have to seek further solutions.
  • The second workaround is to make sure that background programs are not running on your PC. You also need to ensure that you have removed USBs and complicated peripherals from your PC. Driver software of these products can make things difficult.

If you seem to have no luck with these workarounds, you should move to fully-fledged solutions right away.

How to Solve the Issue?

Covered below are some of the most popular ways to fix the ‘there was a problem resetting your PC’ error. We have added in the order of their impact on your computer. Therefore, you should try the first solutions first.

Method #1 System File Check

You can run a System File Check on your Windows 10 computer using Command Prompt. Doing so will help you understand the potential file-system issues with the computer. The steps you have to follow are:

1. Open Command Prompt on your PC using the Search menu

2. Type ‘sfc /scannow’ to the Command Prompt interface. Hit Enter to proceed.

3. Your PC will start the SFC scan and finish the same in a few minutes.

You do not have to worry if the process takes up to 20 minutes. Instead, you can have a cup of coffee when the PC does a complete re-check. If there are significant issues with your PC, an SFC check will notify you. Then, based on the error code, you can follow suit.

Method #2 System Restore Points

If the SFC check cannot solve the issue, your next best bet is to use a system restore point. System Restore is a kind of backup method for Windows devices. By setting a Restore Point, you can save the files/settings at a given time.

So, if you have created such a Restore Point before, things are simple. You can open the utility and restore the system to the previous state. As long as the last point was safe, you do not have to worry about anything. If you have not used System Restore points before, you can skip this option.

The restoring process will take some time, though. But, when it is done, you can try to reset the PC, and you will have better success. In fact, restoring your PC to an earlier point on the system may remove the need to reset the PC.

Method #3 Startup Repair

If you cannot use the solutions mentioned above, you should give Startup Repair a try. As you may know, it is not available from the main User Interface. Instead, you have to insert a Windows 10 installation media into your computer and reboot the system.

When the system boots up, you can find an option called Startup Repair. It will remove the majority of core-level issues with Windows 10. Once you reboot the system after using the Startup Repair tool, you can easily reset the PC for a fresh start.

Startup Repair will ensure that the OS contains all the necessary files, which are essential in the resetting process. On the bright side, this method does not affect your files on the computer, which is quite different from a fresh install.

Method #4 Fresh Install

We recommend this option only as a last resort. If you cannot solve the ‘there was a problem resetting your PC’ error using the previous methods, you can leave the idea and do a fresh installation of Windows 10. But, of course, you would lose all your data if you had stored all of it on a single drive.

On the flip side, though, you can get a fresh start with your computer. Moreover, you would not have to worry about any kind of errors or malware, for that matter.

Making Sure It Does Not Come Back

So, how do you ensure that the ‘there was a problem resetting your PC’ error does not bother you again? Well, the only option is to take the best care of your Windows 10 PC. Here are some of the tips to follow.

  1. Make sure that you do not shut down your computer abruptly. It may cause problems with the file system, among other things.
  2. Ensure that you update your OS version and software drivers frequently. It is a great way to get rid of security/compatibility issues.
  3. You can also make use of the backup/restore options on your computer. As we said, creating a System Restore point will make a huge difference.


Do you know any other solutions to the ‘there was a problem resetting your PC’ error?

Do let us know in the comments section. Meanwhile, we believe the precautionary steps and the solutions we have provided will help you quickly solve the ‘there was a problem resetting your PC’ error.

Martha Davis

Martha Davis is a computer hardware specialist who works extensively in designing and manufacturing hardware devices, researching advanced computer technology. She built as a platform to share her insight on computers and PC assembly with the web. Currently, she is carrying out her research on Robotics and Computer Vision and working privately to deliver services. Martha makes sure that readers of master the basics of setting up computer components like motherboard, CPUs, and GPUs through the informative articles that she writes.